Britannica Kids Reviews

Britannica Kids has an overall rating of 1.2 based on 23 reviews. Customer feedback on Britannica Kids is mixed: Britannica Kids reviewers highlight positive aspects like comprehensive information, user-friendly interface, reliable and credible sources, extensive multimedia resources, which strongly appeal to students, educators, researchers, lifelong learners. However, Britannica Kids is often criticized for its subscription cost, limited access to some content, occasional outdated information, lack of interactive features.

1.2/5.0

23 reviews

5 Stars

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4 Stars

1

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2 Stars

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1 Star

21

All Britannica Kids Reviews (23)
organicsnake920
March 22, 2023
"This is completely ridiculous."
This is completely ridiculous. Folks come to this site to check out stuff, not to be hit with a ton of ads all the time. It's really disheartening.
CharlotteLee
March 22, 2023
"This is absolutely absurd."
This is absolutely absurd. People visit this platform to read, not to be constantly bombarded with an overwhelming number of advertisements. It's truly disappointing.
JulianFernandez
March 22, 2023
"This is absolutely absurd."
This is absolutely absurd. People visit this platform to read, not to be constantly bombarded with an overwhelming number of advertisements. It's truly disappointing.
GladysReid
February 23, 2023
"I really can't stand this absurd website."
THIS DUMB SITE MAKES ZERO SENSE! I SPENT FOREVER FOR ABSOLUTELY NOTHING AAHHHHHHAHAHAHAHAHAHAHAHAHAHAHHAHAHAAHH
happyleopard546
September 05, 2022
"Disheartening Experience with Unethical Business Practices"
I recently had a rough time dealing with a company that really crossed the line with their business ethics. It's pretty disheartening to see such actions in today's market.

Right from the start, I could tell there was a serious lack of honesty and transparency. They made all sorts of grand claims and promises, only to let me down later. It was clear their main goal was just to rake in profits.

I decided to cancel my son's subscription to the Ency. Britannica after finding out that his credit card had been charged every year for the last two years without me knowing. He initially had a trial subscription for school, but we never got any renewal notice from them, which is what you'd expect from a decent company. Even after canceling early, I was bummed to learn that I wouldn't get a pro-rated refund. As an academic librarian who's been a loyal customer of Britannica for years, I think this kind of business practice is totally unacceptable. So, I've made up my mind to stop supporting any future purchases from Britannica for my library.
JulioCarpenter
March 22, 2022
"This UK site is really lacking in smarts."
I tried to pay for a yearly subscription several times, but I kept running into a problem at the postcode step. The system kept saying the postcode was wrong, even though it was using the US code format for a UK address. I reached out to the UK support number for help, but got mixed-up answers on a couple of occasions. It's high time they got their act together and paid more attention.
RussellGibson
December 15, 2021
"Beware of This Company's Unethical Practices and Diminished Product Features"
After I posted this review, I quickly got my refund. Still, I gotta say, I'm really unhappy with the shady tactics this company uses, pushing customers into a renewable subscription without a clear heads-up. Even though I knew my subscription was about to run out, I had a tough time logging in to cancel it before it renewed automatically. This lack of clarity is pretty sketchy and feels almost criminal. Unlike honest businesses, they didn’t send out any renewal reminders, which just shows how money-hungry they are. Plus, it’s clear this isn’t the same trustworthy company it used to be; they’ve made the poor choice to cut out a bunch of programs meant for kids. My son relied on their Grade 6 programs for his schoolwork, and now they’re just gone a year later. This drop in quality and service really points to Britannica's likely decline. I wouldn’t count on them sticking around for much longer.
ReginaHicks
August 23, 2021
"A Truly Frustrating Experience"
I've been digging into Herod the Great for a school project. But man, I ran into a real headache with the website. Even though I was just trying to read one article about Herod, every time I clicked on it, it counted as a brand new article. In the end, I couldn't even get to see the article at all. It's just not fair to ask me to fork over $75 for something that ought to be free.
MichealHansen
July 23, 2021
"Locked out of my account and still getting charged, can't reach customer service. Feels like a scam."
I can't get into my account, so I can't cancel my monthly subscription. The customer service folks haven't replied at all. I'm gonna have to reach out to my bank to halt the payment. This whole thing seems pretty shady.
TonyaAustin
July 23, 2021
"I am currently locked out of my account, but I am still being charged for the service. Unfortunately, I have been unable to get in touch with customer service. This situation feels fraudulent to me."
I am unable to access my account and am unable to cancel my monthly subscription. The customer service team has been unresponsive. I will need to contact my bank to stop the payment. This situation appears to be fraudulent.
organiccat354
July 23, 2021
"I am currently locked out of my account, but I am still being charged for the service. Unfortunately, I have been unable to get in touch with customer service. This situation feels fraudulent to me."
I am unable to access my account and am unable to cancel my monthly subscription. The customer service team has been unresponsive. I will need to contact my bank to stop the payment. This situation appears to be fraudulent.
Debra.Owens
April 30, 2021
"After a year-long subscription, here's my situation..."
I signed up for a year, and now I can't seem to cancel or get my money back. Luckily, I got some help from nationalrecovery010 at gmail, and they managed to assist me in securing my refund not too long ago.
silverfish526
April 30, 2021
"I purchased a year-long subscription and now..."
I subscribed for a year and now I'm unable to cancel my subscription or get a refund. Fortunately, I received assistance from nationalrecovery010 at gmail and they were able to help me get my refund recently.
BerniceHernandez
April 30, 2021
"I purchased a year-long subscription and now..."
I subscribed for a year and now I'm unable to cancel my subscription or get a refund. Fortunately, I received assistance from nationalrecovery010 at gmail and they were able to help me get my refund recently.
JessicaGonzales
April 15, 2021
"I've made up my mind to end my subscription..."
I've canceled my subscription multiple times, but they keep taking payments despite me confirming the cancellation. The customer service is either super slow to reply or just doesn't get back to me at all.

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